Management Test Study Review

Amaya, the human resource manager at Amazon is reviewing employee performance to determine which ones will receive year end bonuses. Which management function is this?

• organizing

• staffing

• paying

• planning

_________ is a clear written declaration of an organization's core purpose and focus; it answers the question "Why do we exist?".

• Bylaws

• Employee Handbook

• Mission Statement

• Core value statement

"I'm always in control. When it comes to giving orders, I tell my employees what to do, how to do it, and when I want it done." Which leadership style does this describe?

• democratic

• laissez-faire

• participative

• autocratic

The process of accomplishing the goals of an organization by effectively using people and other resources is called ________________.

• leadership

• management

• human resources

• planning

______________ is the ability to motivate individuals and groups to accomplish important goals.

• Organization

• Management

• Leadership

• Authority

Which of the following is not one of the five functions of management?

• marketing

• organizing

• controlling

• planning

__________ are the important principles that will guide decisions and actions in an organization. At SBHS ours are Respect, Responsibility, Honesty, Kindness and Service.

• Procedures

• Core values

• Core competencies

• Ethics

The management style used by a manager depends on several things. Which is NOT one of them?

• the traits of the leader

• the people being led

• the nature of the activity

• the amount they are paid

At many businesses internal hiring policies are based on seniority. This means the employee who _______________ will be promoted.

• is the most highly qualified and skilled

• has been working at the company the longest time

• performed best during past year

• the manager likes best

Starbucks has a problem because a lot of their newly hired employees either quit or get fired. Due to this, Starbucks would have a(n) __________.

• seniority policy

• promotion procedure

• annual bonus

• high turnover rate