Hotel Reservation

Reservation is the part of front office department that handling guest need room on the future period. Reservation attendant is

• RECEPTIONIST

• RESERVATIONIST

• BELLBOY

• MANAGER

" Hello, I'm Miranda, is this Fave Hotel California?

I'd like to book a room for my family tomorrow"

that sentence show the _________of Reservation

• Responding and Closing

• Opening and Booking

• Tariff and Booking

• Opening and closing

The form to collect guest information of reservation

• Reservation form

• Reservation slip

• Reservation diary

• Dencity chart

Mrs. rose would like to replace her bed sheet. Then she needs to ask the ............ to change it

• Room service

• Bellboy

• Telephone operator

• Room boy

How much.........per night?

What about Deluxe room?

• Rate

• Price

• Cost

• Charge

FO : Bali Taman Resort and Spa, ....

Caller : I'd like to make a reservation for tomorrow in your hotel.

• How can you help me?

• How may I call you?

• What can I do for you?

• What should you do?

If the guest reserve room on 5th May 2020 for a week, what date will the guest check out ?

• 10TH MAY 2020

• 11TH MAY 2020

• 12TH MAY 2020

• 13TH MAY 2020

The group reservation is usually reserved by ....

• personal

• individual

• travel agent

• company

I have a _____________ for 8:00 pm for two people at the restaurant.

• single

• reservation

• tour

• transport

What way to make a reservation?

• By Calling or come directly

• By Promising

• By opening the book

• By Choosing a menu