Hotel Reservation

Hotel Reservation

Professional Development

10 Qs

quiz-placeholder

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Hotel Reservation

Hotel Reservation

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

Created by

Intania Harismayanti

Used 408+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Reservation is the part of front office department that handling guest need room on the future period. Reservation attendant is

RECEPTIONIST

RESERVATIONIST

BELLBOY

MANAGER

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

" Hello, I'm Miranda, is this Fave Hotel California?

I'd like to book a room for my family tomorrow"

that sentence show the _________of Reservation

Responding and Closing

Opening and Booking

Tariff and Booking

Opening and closing

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

The form to collect guest information of reservation


Reservation form

Reservation slip

Reservation diary

Dencity chart

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Mrs. rose would like to replace her bed sheet. Then she needs to ask the ............ to change it

Room service

Bellboy

Telephone operator

Room boy

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

How much.........per night?

What about Deluxe room?

Rate

Price

Cost

Charge

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

FO : Bali Taman Resort and Spa, ....

Caller : I'd like to make a reservation for tomorrow in your hotel.

How can you help me?

How may I call you?

What can I do for you?

What should you do?

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

If the guest reserve room on 5th May 2020 for a week, what date will the guest check out ?

10TH MAY 2020

11TH MAY 2020

12TH MAY 2020

13TH MAY 2020

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