Dealing with Ambiguity

The challenge is unexpected or unstable and maybe of unknown duration is the characteristic of..?

• Volatility

• Uncertainty

• Complexity

• Ambiguity

The client’s pending product launch affect to future of business and market is one case of...

• Volatility

• Uncertainty

• Complexity

• Ambiguity

situation where multiple interpretations are permitted and equally valid. This makes it hard to decide what to do in order to achieve a desired outcomes is the characteristic of

• Volatility

• Uncertainty

• Complexity

• Ambiguity

Could you elaborate?

Could you illustrate what you mean?

Could you give me an example?

are standard intellectual of?

• Breadth

• Clarity

• Purpose

• Describe

How could we check on that?

How could we find out if that is true?

How could we verify or test that?

are the intellectual standard of...

• Clarity

• Accuracy

• Relevancy

• Depth

Is this the most important problem to consider?

Is this the central idea to focus on?

Which of these facts are most important?

Are the intellectual standards of...

• Fairness

• Significance

• Logic

• Breadth

What factors make this difficult?

What are some of the complexities of this question?

What are some of the difficulties we need to deal with?

are the intellectual standards of?

• Breadth

• Depth

• Relevance

• Clarity

These are growth mindset behavior, except...

• Embrace Challenges

• Stop at the Top

• Find lessons and inspiration in the success of others

• Failing is part of learning (not yet) Persist in the face of setbacks

These are Growth Mindset support behavior and environment, except...

• Effort

• Tenacity

• Big

• Friends

These are Human side of Agility and Adaptability, except..

• focus on “individuals & interaction”

• recommend “face to face conversation”

• waiting for the feedback with no asking

• emphasis on (direct) “customer collaboration”