Chapter 4, lesson 15: Marketing, Sales, and Service

This cluster deals with how businesses get their products to customers in order to make money.

• Information Technology

• Education and Training

• Marketing, Sales, and Services

________ is creating an awareness and desire for products and services.

• Marketing

• Sales

• Development

The _________ field involves getting customers to buy products or services.

• Sales

• Technology

• Educational

Service is providing customers with answers to their questions about a product or service.

• true

• false

Marketing workers get customers to buy a product by advertising.

• true

• false

Marketing occupations include librarians, cooks, and teachers.

• true

• False

Promotion workers plan and set up displays of products.

• true

• false

Most sales workers are cashiers and retail sales persons.

• true

• false

Cashiers and retails salespeople need good cooking skills.

• true

• false

_______ or ___________________ ________ buy products directly from the manufacturers.

• Construction workers

• buying or purchasing agents

• Waitresses