Quiz 1

A key differnce between verbal and nonverbal communication is that:

• Verbal communication is nonlinear

• Nonverbal communication is linear

• Verbal communication uses words while nonverbal does not use words but gestures

• There is no specific differences between verbal and non verbal cues

Nonverbal cues:

• complement verbal message

• regulate verbal communication

• both complement and regulate

• neither complement nor regulate

When college instructor pauses during a lecture and looks at the students who are talking in order to communicate that they should be quiet, what function is being fulfilled by the nonverbal message?

• accenting

• complementing

• substituting

• contradicting

Which of these is a form of verbal communication?

• shaking hands

• nodding the head

• talking to a stranger

• raising the eyebrow

When listening to someone, what should you be doing?

• slouching

• talking

• playing

• paying attention

Which of the following does NOT aid the process of verbal communication?

• clarity of speech

• eating

• remaining calm

• being focused

During the first meeting, formalities and appropriate greetings are usually expected such as:

• hand shake

• nothing

• talking

• greeting

To end an interaction, which of the following SHOULD NOT be used?

• give a closing statement

• turn our body away

• looking at the person we are talking to

• all of the above

Effective questioning can be used to:

• evaluate the speaker

• put the speaker to shame

• obtain information

• show that we are better than the speaker

Reflection often involves:

• paraphrasing the message communicated

• seeing what others do not see

• looking at the mirror

• sleeping well