Module #4

_____1. It occurs when a communication attempt is unsuccessful because what the speaker intends to express differs from what the hearer believes to have been expressed.

_____ 2. It is then given by the receiver turning this element as the new sender and the old sender takes the position of the new receiver.

_____ 3. These dimensions encompass the use of language, the words chosen (verbal) and the facial expressions, and the gestures and bodily movement used (non-verbal).

_____ 4. These speak of the factors that may or may not highlight traditional or conventional communication.

_____ 5. These dimensions pertain to a spoken communication and the transcription of thoughts and ideas.

_____ 6. These dimensions rely on the fact that messages always have a purpose. There is an intention when people communicate with others.

7. It is a process of transmitting and receiving verbal and nonverbal messages that produce a response. It is a two-way process through which two or more persons come to exchange ideas and achieve common understanding.

8. WESTERN BOSSES – whether male or female, they preferred to be called by their first names. PHILIPPINE BOSSES – we preferred to be called “Sir” (male bosses) or “Ma’am”, (female bosses)

• A. VERBAL/ NON-VERBAL DIMENSIONS

• B. ORAL/ WRITTEN DIMENSIONS

• C. FORMAL/ INFORMAL DIMENSIONS

• D. INTENTIONAL/UNINTENTIONAL DIMENSIONS

9. MEN - Men think they should be macho in language and action. They use assertive words and expect to be understood. WOMEN - Women are expected to be non-confrontational in their language, especially men. They are supposed to talk only about certain topics that are within the world of women.

• A. VERBAL/ NON-VERBAL DIMENSIONS

• B. ORAL/ WRITTEN DIMENSIONS

• C. FORMAL/ INFORMAL DIMENSIONS

• D. INTENTIONAL/UNINTENTIONAL DIMENSIONS

10. For example, if a young lad smiled on a young lady, the smile can be considered unintentional. If the young lad smiled at her because he is nervous, the young lady may think that he is flirting.

• A. VERBAL/ NON-VERBAL DIMENSIONS

• B. ORAL/ WRITTEN DIMENSIONS

• C. FORMAL/ INFORMAL DIMENSIONS

• D. INTENTIONAL/UNINTENTIONAL DIMENSIONS