Basic Communication Skills

Communication is the process or way we convey a thought or feeling to someone.

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What you say and how you say it is not important in communication.

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We listen mostly when communicating.

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Verbal communication is the process of using wordless messages to generate meanings.

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Non-verbal communication is any type of interaction that makes use of spoken words.

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You can improve your listening by giving your undivided attention and taking notes if you can.

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We do not like to listen because listening is hard work.

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Some barriers of listening are the environment, other people and time constraints.

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When listening it is impossible to impose your belief system and personal values.

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The communicator is always confident, enthusiastic, and can relate to audience.

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