What is the vocabulary word for: the act of expressing oneself, verbally or non-verbally, so that the message is clearly understood.

• communication

• paraphrase

• misunderstanding

• none of the above

Failure to understand a message correctly can lead to a.....

• misunderstanding

• communication

• paraphrase

• none of the above

What are the 2 types of communication?

• sending and receiving

• verbal and non-verbal

What percentage of communication does body language and facial expression make up?

• 20%

• 30%

• 50%

• 55%

Communication involve both sending skills and receiving skills.

• True

• False

Sending a message should be very _________ and verbal and non-verbal messages _________ match.

What are the 2 types of listening?

• sending and receiving

• active and passive

Active listening involves concentrating on what the speaker is saying.

• True

• False

One way to avoid a misunderstanding is to:

• Be specific

• Don't choose your words carefully

• Don't pay attention

• None of the above

Do you feel that there are benefits with effective communication? Some examples may include: helping gain friendships and being more engaged in conversations?

• Yes

• No

• Not sure