Room Division - Topic 1

Accommodation rating system exists in?

• Only Malaysia

• Many countries

• Only in Asian Countries

• None of the above is answer

What are the benefits of the official rating system? (more than 1 answer)

• Ensure reliability/consistency

• Ensure that the expected facilities and products are provided

• Ensure the hotel business growth

• To help people find a hotel matching their expectations

Below are the well-known official rating systems Except?

• AAA Australia

• AAAA Thailand

• AA England

• AAA Diamond

AAA Diamond rating system is from?

• Korea

• Japan

• Malaysia

• America

Select all standard requirements of the Star Rating System? (more than 1 answer)

• Required yearly members fee

• Required regular check

• Only 5-star hotel is qualified

• Impose strict tangible/intangible requirements

The official rating often varies according to countries and types of hotels

• True

• False

What are the benefits of hotel rating to the customer?

• Help guest choose the type of hotel that suits their needs

• Help guest choose the type of hotel that suits their budget

• Help guest to compare "apple with apple"

• all of the above

Why do some hotels refuse to register as a part of official hotel rating?

• too costly

• too restricting

• criteria imposed may not be achievable

• all of the above

What are self-rated hotels?

• offering self-service check-in

• have their own brand standards in place

• The hotel that has a higher standard than 5 stars hotel

• Hotels that required guests to give ratings upon check out.

choose the official travel website rating. (more than 1 answer)

• Food Panda.com

• Hotels.com

• Tripadvisor.com

• mobile legend.com