Telephone

A: Hello. This is John Bates. May I speak with Mr. Wilson, please?

B: ________ Mr. Wilson is not here right now.

• You got the wrong number.

• I'm sorry, but

• No, you may not.

• What number are you calling?

A: Hello. Could I speak to Susan Malden, please?

B: __________, please. I'll see if she is in.

• Pick up

• Hold on

• Hang up

• Call back

A: I'm sorry. Mr. Garcia can't come to the phone at the moment. _____________ leave a message?

• Do you like to

• Could I

• May I come in

• Would you like to

A: I'm afraid Professor Smith has just stepped out.

Can ____________ a message?

• I give

• you take

• you give

• I take

A: I'm afraid Barbara is not in.

B: Can I ______ a message for her, please?

• give

• leave

• take

• write

A: Hello! Mary ____________?

• calling

• dialing

• speaking

• waiting

A: Hello, is Mike ________?

B: Sorry, he's out.

• busy

• there

• here

• busy

(Inside the office: John, Jaz, Honey & Vic)

A: Can I speak to Douglas, please?

B: There is no one here ____________.

• who is likely to have such a name.

• I know of

• to speak to

• by that year

A: I'd like to speak to Anne, please.

B: I'm sorry. _____________________.

• This isn't it

• This isn't she

• You must have the wrong number

• You must have wrong answer

A: Can I speak to Betsy, please?

B: __________, please.

(Betsy, phone for you!)

• Certainly

• Just a moment

• Yes

• Of course