DAY 3

1-if CST has no order &no matrix transfer to .....

• A-sales new

• B-instaltion followup

2-if CST has order status closed & no matrix will transfer to .......

• B-instaltion followup

• A-Account management

3-chcek pop congested or not by

• A-CST 360

• B-Matrix

4-check CST his pop cabin or MSAN by

• A-Matrix

• A-BSS

5-whick tool to get PW for service

• A-Matrix

• B-CST 360