The position of the salon junior should be considered during plaiting and twisting why?

• To make sure all shampoo and conditioner is removed from the hair

• To reduce the risk of cross-infection

• To maintain a professional image

• To reduce tiredness and the risk of injury

The following is BEST practice in the event of water on the floor.

• Dry the floor immediately

• Record the incident in the accident book

• Write a note to salon manger

• Tell the client the problem will be sorted soon

Why is it important to check clients comfort during the service.

• To increase profits

• To increase client satisfaction

• To increase staff tips

• To speed up work

How can contact dermatitis be avoided when plaiting and twisting

• By keeping your hands warm

• Make sure client is gowned and protected

• Rinse and dry hands thoroughly

• By using pH balanced conditioner

Why is it important to place tools on a trolley close to the stylist/barber

• To avoid stretching and to meet industry policy

• To meet industry policy and to look professional

• For ease of use and to avoid over stretching

• For a professional look and to increase profit.

What is the cause of traction alopecia.

• Not enough tension on the hair during the twisting service.

• Using the wrong type of styling product

• Too much tension on the hair during the plaiting service.

• Using the wrong type of shampoo product

What would you use to sterilise metal tools in the salon.

• Infra-red rays

• Ultra-violet cabinet

• Soap and water

• Autoclave

Why should the work area be kept clean and tidy?

• To impress your friends

• To avoid causing risk to others

• To keep you busy during the day

• To sell more products

A client has fine hair, how could this affect the plaiting service.

• A strong styling product will be required

• Multiple cornrows should be recommended

• Service time will be increased

• Tension will need to be reduced

What are the visual signs of traction alopecia

• Cuts or grazes on the scalp

• Dry flaking areas

• Inflammation of the skin

• Small balding areas.