Telephone Phrases and IDIOMS

A: May I ask who's calling, please?

B:_________________________________

• Ms. Smith, please

• This is Bob

• I'll call tomorrow

A: I'm sorry, but she's out to lunch right now.

B: _____________________________________

• Okay. I'll call her right now.

• Okay. Lunchtime is fine.

• I'll call her after lunch.

A: Can I have your telephone number, please?

B: _____________________________________

• Yes. It's 532-9843.

• My zip code is 09783.

• No, I don't know

• Yes. I have his number. It's 019752514296

A: Would you like to leave a message?

B: ____________________________________

• Yes. Please give him the message.

• No. I'll call later.

• Yes. Go ahead.

A: I'm sorry, but he's in a meeting now.

B: ______________________________________

• Okay. Then, I'll meet him now.

• Sorry. I can't meet him now.

• Do you know when it'll be over?

May: Hello, It’s May. Can I help you?

Bams: Can I talk to Mr. Budi?

May: Sure, __________________________

• He is in a meeting now

• Just a moment, please

• Any message

• Call him later

May: _________________________________

Mrs. Anni: I’m afraid you have the wrong number, Miss

• Hello, is this Mrs. Ita’s house?

• Hello, who’s speaking, please?

• Excuse me. Where is Mrs. Kim?

• Could you tell me where your wife is?

Which one is the polite expression when you ask the address of the caller?

• Where do you live?

• I'm sorry, may I have your address, please?

• Sorry, where do you live?

• Who's this, please?

Aryo: Good morning. This is Aryo calling. May I talk to Mr.Agus, please?

Receptionist: ______________ . I'll try to put you through to Mr.Agus at his office.

• It's all right

• Who's speaking, please!

• Hold the line, please

• Sorry to keep you waiting

A: May I speak to Lucy?

B: _________________________

• See you tomorrow!

• Would you like to leave a message?

• Sure! It’s 5552-34-67

• Wait a second.