Sales enablement

How many sales enablement questions are there?

• 7

• 3

• 4

• 9

Did the advisor discuss our....... data options and the associated benefits?

What do you need to discuss with your customer to better understand their needs?

• Job

• Lifestyle

• Current phone

• Current plan

Did the advisor recommend an....... to compliment the product?

Do you need to talk about why o2 messages?

• Yes

• No

What do you need to overcome in the sale?

• Nerves

• Objections

• Questions

• Data transfer

What is the correct order of the prescribed business rules surrounding discounting?

• Discounted Tariffs, golden deals, UFD, enhanced propositions

• Golden Deals, Enhanced propositions, UFD, Discounted tariffs

• UFD, discounted tariffs, enhanced propositions golden deals

Are you able to offer a discount to a customer without been prompted?

• Yes

• No

Hello and....... is the first part of the LEAP framework

What is new on the mystery shop report?

• MBB

• SMB

• Unlimited data