CTEC Unit 2 (1)

Use and storage of personal information is covered by...

• GDPR

• Health & Safety at Work

• Equality Act

• Consumer Protection from Unfair Trading Regulations

Consumers are protected by ...

• Equality Act

• GDPR

• Consumer Protection from Unfair Trading Regulations

• Health & Safety at Work

Employees are protected from discrimination by ...

• Health & Safety at Work

• Equality Act

• GDPR

• Consumer Protection from Unfair Trading Regulations

Having adequate heat and light in a workplace is covered by ...

• GDPR

• Equality Act

• Health & Safety at Work Act

• Consumer Protection from Unfair Trading Regulations

Eye tests for employees who use computer screens regularly comes under ...

• Equality Act

• Health and Safety at Work Act

• Consumer Protection from Unfair Trading Regulations

• GDPR

Which 3 of the following are ways of storing electronic data securely?

• Use of passwords

• Locked filing cabinet

• Open access electronic file

• Having anti-virus software installed

• Having anti-spyware softward installed

What does 'bcc' mean in an email?

• Business copy

• Best copy

• Business company

• Blind copy

Which 3 of the following are minimum standards of professional behaviour?

• Appropriate dress code to be followed

• Employees are expected to arrive and start work on time

• Attending medical appointments without informing the employer

• Using inappropriate language

• Using appropriate language about the employer outside of the business

COD means

• Cash on the day

• Credit on demand

• Credit on delivery

• Cash on delivery

E & OE means

• Expenses and outstanding entries

• Errors and outstanding entries

• Errors and omissions excepted

• Expenses and omissions excepted