CLIENT CONSULTATION

The consultation is your first opportunity to take payment for service.

• TRUE

• FALSE

In nail analysis, look at all nails; examine and point out peeling or cracks.

• TRUE

• FALSE

During consultation. it is right to ask the client about her lifestyle, work, hobby and home life.

• TRUE

• FALSE

Good communication with clients is essential.

• TRUE

• FALSE

A consultation may difficult if you are not confident

• FALSE

• TRUE

After nail analysis, let the patron decide and never give recommendations to what is good for her.

• FALSE

• TRUE

Just because your client came in to your salon for manicure only, introducing gels and acrylic should not be introduced.

• FALSE

• TRUE

Client card is use to document the patrons' condition and other important details.

• FALSE

• TRUE

Listen yo your client attentively and maintain eye contact when conducting consultation.

• FALSE

• TRUE

It is right to shake hands with your patrons even this pandemic to create instant positive connection with your client.

• TRUE

• FALSE