consumer protection

__ mark is used for electrical products.

• ISI

• FPO

• ISO

• Agmark

A complaint can be filed against ___ who adopt(s) unfair trade practices.

• Trader only

• Manufacturer only

• Trader and Manufacturer

• Consumer

Right to ___ is a right to be protected against products which are hazardous to life or health.

• Information

• )Safety

• Seek Redressal

• Consumer Education

Ranjan bought a bottle of soft drink of a famous beverage company and found a gutka pouch floating inside the bottle. He forwarded a legal notice to the company, accusing it of the deficiency in service that could cause health hazard to the consumer. Identify the right of consumer being violated in the given case.

• Right to safety

• Right to be heard

• Right to seek redressal

• Right to consumer education

Due to the negligence of the doctors, Johar passed away within a week’s time after his surgery of the spine. Which of the following parties can not file a case in this regard?

• The consumer

• Any registered consumers’ association

• A legal heir or representative of a deceased consumer

• All of the above

Siddhartha booked several rooms in a reputed five-star hotel in Goa for his destination wedding. On the day of his wedding, when his friend Ramandeep, after attending the lunch party, returned to his room to take a shower, he had a fall in the bathroom. The bathroom was three stairs down to the bathing area and there was a handle bar to the right. On the second step, Ramandeep slipped badly and fell on his face with a great force, resulting in multiple fractures. He filled a case against the hotel for compensation for the injuries suffered due to faulty designing of its room. Identify the right of consumers being violated in the given case.

• Right to be heard

• Right to seek redressal

• Right to consumer education

• Right to safety

A popular nationalised bank has been fined ₹8 lakh by the country’s highest consumer court, National Consumer Disputes Redressal Commission (NCDRC), for not sharing complete insurance policy details with a customer. The bank has been ordered to pay the full amount as compensation to the customer. Identify the right of consumers being violated in the given case.

• Right to be heard

• Right to seek redressal

• Right to information

• Right to safety

Which of the following types of cases are filed in the State Commission?

• When the value of the goods or services in question, along with the compensation claimed, exceeds ₹20 lakhs but does not exceed ₹1 crore.

• When the value of the goods or services in question, along with the compensation claimed, exceeds ₹20 lakhs but does not exceed ₹2 crore.

• When the value of the goods or services in question, along with the compensation claimed, exceeds ₹40 lakhs but does not exceed ₹1 crore.

• None of the above

In case an aggrieved consumer is not satisfied with the decision of the State Commission, he can make a further appeal in

• National Commission

• District Forum

• Supreme Court of India

• All of the above

In case an aggrieved consumer is not satisfied with the decision of the National Commission, he can make a further appeal in

• State Commission

• District Forum

• Supreme Court of India

• All of the above