Chapter 04 - Integration Management

Joe has been managing a heavy equipment manufacturing project. Even though all requirements were collected in detail from different stakeholders in the early stages of the project, more requirements have been introduced in the later stages of planning, rsulting in change request. What should be the main objective of the project manager during the change request process?

• Maintenance of an issue log for change request
• Prevention of change request from negatice stakeholders
• Prevention of unnecessary changes
• Keeping the sponsor informed of all change requests

Matthew is called in to lead a prestigious project for his organization. During the course of the project, there are numerous issues about which the top managers raise concerns. But Matthew does not pay attention to the open issues and goes about managing the project the way he feels it is right. At the end of the project, he does manage to succeed in meeting the project objectives but there is an underlying concern about the long term effectiveness of his leadership style. He performs all of the activities necessary for project closure and asks the stakeholders for a formal sign-off on the project. However, the stakeholders are not willing to sign off on the project. What should Matthew do in this scenario?

• Isolate the open issues after holding discussions with the stakeholders. Identify the misunderstandings, resolve them and ask for a sign-off
• Call for a meeting of all the team members, explain the situation and tell them that he is closing the project himself in the absence of formal sign-off
• Meet with the stakeholders and inform them that he has dissolved the team and has taken the authority to formally close the project as all the project objectives have been met
• Call for a formal project presentation meeting, invite the stakeholders and towards the end of the meeting inform them that he has closed the project himself because of lack of formal sign-off

You are the project manager in a manufacturing firm building a custom motorcycle for a client. The client has specified that he loves to go for long rides and would like to have a large capacity tank on the motorcycle. He also specified a luggage holder which would be handy for long trips. You have gathered all the requirements but have not documented the criteria for acceptance. The motorcycle is almost complete and you have asked the client to have a look at the finished product. While verifying the scope and quality of deliverables the client indicates that the tank is not big enough. He also specifies that the luggage holder is bigger that he was expecting. You have agreed to redo the work and deliver but there is a substantial cost involved to get the work redone. Which of the following, if performed, could have helped in reducing the risk of rework at the last moment on this project?

• Conduct regular process audits
• Perform frequent inspection
• Create WBS
• Identification of acceptance criteria for all deliverables

Which of the following is not an input to the Develop Project Charter Process?

• Organizational Process Assets
• Performance Reports
• Business Case
• Agreements

Ruth has prepared the project statement of work and the contract for her project. However she has not yet prepared the business case. The project sponsor is anxiously waiting to receive and sign the project charter so that the project can be started as soon as possible. Because of this need for speed, Ruth is considering to immediately start developing the project charter. If Ruth jumps directly to creating the project charter, what would she have done wrong?

• Ruth should create the business case first
• Ruth would have done nothing wrong as developing the project charter is always the first step
• Ruth woul have done nothing wrong as preparing the busniess case is not the responsibility of the project manager
• Ruth has not consulted her project team before making the decision

Your agency is running four different projects simultaneously using a pool of shared resources across all projects. The project managers are always trying to get resources for their own projects, which is causing a lot of resource problems. Who is responsible for managing shared resources across all projects?

• Board of Project Managers
• Project Management Office
• Board of Sponsors
• Portfolio Manager

You have been assigned to manage the development of an organizations first website. The site will be highly complex and interactive and neither you and the project team, nor the client has much experience with website development. The timeline is extremely aggressive. Any delay will be costly for both your firm and the client. Your project sponsor approaches you and asks you to quickly develop the Project Charter within a day and start working on the Scope Statement immediately after he approves the Project Charter. What should be your response?

• You will not accept the job because its the sponsor responsibility to develop the Project Charter
• You will accept the job, start working on the Project Charter and get it signed by him once you are finished
• You will ask that your sponsor allow you to first complete the stakeholder analysis as this should be your first project management step
• You will ask your sponsor to delegate this job to somebody else because it is neither his job nor your job to develop the Project Charter

You are manager at the travel company and have recently taken up the challenge to plan a world tour for 100 people. You have gathered all the requirements from the clients and the tickets are booked. The first phase (planning) is complete and while documenting the closure report you realize that your profitability is 20% less than initially estimated. Upon investigating this, you realize that some of the clients have cancelled their tickets. The airline has partially refunde your company for the cancelled tickets, but after it has taken processing fees, the money you got back was less than what you had to refund to the clients. You want to ensure that this problem does not occur again. Which of the following is the best step to take next?

• Bill the clients for the loss incurred
• Do nothing as you are not responsible for changing how the organization works
• Identify the issue as a lesson learned and sks the appropriate individials to review the policy by submitting a process improvement request
• File a dispute in the court

As a project manager assigned to an important and credential project you are required to prepare a Project Charter and share it with the stakeholders. As the project is of high importance and contains confidential information about the company, you are asked to digitally sign the document and send it through Right Management software to all stakeholders. After sending the document, one of your stakeholders calls and asks for an unprotected copy of the Project Charter for his reference. You look at the access rights given to the individual and find out that he is supposed to have read only rights to the Project Charter and not be able to make updates to the document. What should you do in this situation?

• Provide the document with no encryption but do not share the password
• Provide access and inform your boss about the situation to ensure you are not held responsible
• Do not provide update access as requested by the stakeholder
• Provide access to the stakeholder but in a clandestine way

You are managing a large residential complex construction project. The project scope includes building seven 25-floor building within a closed boundary with each building housing 250 apartments. The project scope also provides for all modern residential amenities in the complex. Your companys management has decided to build each building as a separate project phase. When will the Project Charter be created for this project?

• Once, before project initiation
• Once, during project initiation
• Multiple times, during the initiation of each phase
• Multiple times, after the closure of each phase