Ticket or G Chat TEST QUIZ

You enter your classroom and notice that your doc cam is missing. You decide to:

• Submit a ticket to IT

• Send a G Chat to an IT Tech

You are in the middle of a lesson when your projector bulb suddenly pops, and you are now unable to see anything on the screen. What do you do?

• Submit an "Urgent" ticket on IIQ

• Send a G Chat to an IT Tech

A scholar approaches you with a Chromebook that isn't connecting to WiFi. What do you do?

• Submit a ticket on IIQ

• Send a G Chat to an IT Tech

• A or B

• Neither A or B

You leave your Macbook charger at home and your laptop is on 30%. What do you do?

• Take another teacher's charger. They weren't using it anyway!

• G Chat an IT Tech and ask for a loaner

• Submit a Ticket on IIQ

You spill coffee on your Macbook, and now the keyboard is frozen and unresponsive. What do you do?

• Take it to the Apple Store

• Mobile G Chat an IT Tech

• Submit a ticket on the IIQ Mobile App

You notice that your Laptop isn't properly connecting to the AppleTV in a conference room, and you have an important meeting starting in 30 minutes. What do you do?

• Submit an "URGENT" ticket on IIQ

• Troubleshoot the AppleTV

• G Chat an IT Tech

• Cancel the meeting