Intro to Business Chapter 7

What is a term that is used to refer to people who are in charge of running a business?

• management

• officers

• principals

• stakeholders

Controlling, leading, organizing, and planning are the four _______________ of management.

• characteristics

• cornerstones

• functions

• objectives

The process that managers use to develop goals and objectives, as well as strategies to achieve them, is called _____________.

• analysis

• organizing

• planning

• strategic thinking

Middle managers carry out the decisions of _____________.

• business managers

• line managers

• operational managers

• top-level managers

The management function that requires managers to provide direction and vision is called ______________.

• controlling

• leading

• organizing

• staffing

Which function involves monitoring customer satisfaction?

• controlling

• leading

• organizing

• staffing

How many functions of management do most managers carry out?

• one

• three

• four

• two

Which function involves measuring how a business performs in order to make sure that the operational and financial goals are met?

• appraising

• controlling

• evaluating

• monitoring

A manager in charge of a department is generally classified as a _______________.

• middle manager

• operational manager

• top-level manager

• low-level manager

Reviewing employee performance is a component of the ____________ function.

• controlling

• leading

• organizing

• staffing