I-Message Practice Quiz

An effective "I-message" is made up of FIVE parts.

• TRUE

• FALSE

The "I feel" part of an "I-message" identifies the feeling that you want to convey to the listener.

• TRUE

• FALSE

The "because" part of an "I-message" identifies the action/behavior you need from the listener.

• TRUE

• FALSE

I-Messages help to perform ALL of the following except:

• Communicate how you feel and why

• Take time and practice

• Blame Others

• Resolve conflict

A disagreement, argument or misunderstanding.

• dilemma

• conflict

• agreement

• resolution

The 3 different types of conflict styles or behavior include:

CONFRONTATION

PROBLEM SOLVING

______________________

• DRAMA

• AGREEMENT

• UNDERSTANDING

• AVOIDANCE

This conflict style involves the following characteristics:

Changing the subject

"Giving in" to avoid confrontation

Communicating through the grapevine

• Problem solving

• Avoidance

• Confrontation

This conflict style shows willingness to compromise to solve the problem in a positive manner.

• avoidance

• confrontation

• problem solving

The "confrontation" conflict style involves the use of "I-messages".

• TRUE

• FALSE

Being aware of your "emotional triggers" is an example of positive conflict resolution skills.

• TRUE

• FALSE