220-1002 uC 04072021

You have recently bought a new tablet and need to dispose of your old tablet. The old tablet has a non-removal battery. What of the following could you do with your old tablet?

Each correct answer represents a complete solution. Choose all that apply.

• Check for viability for donation to charity.

• Perform a factory reset.

• Send for recycling to the device vendor.

• Smash the device to destroy it.

Jenny, a support analyst, has been given the task to contribute to knowledge-based articles. What points should she keep in mind while contributing?

Each correct answer represents a complete solution. Choose all that apply.

• The knowledge base should be kept up to date.

• Diagrams, screenshots, or other graphics should not be used.

• The knowledge base as a whole should be easy to navigate.

• Articles should be written with the target audience in mind.

Which of the following is most likely the reason for running the Disk Defragmenter utility on a Windows 8.1 computer?

• To format a hard disk drive

• To troubleshoot system problems

• To improve the read performance of a hard disk drive

• To fix a memory problem

Jenny, a user, needs to secure her smartphone. She has been suggested to use one of the screen locking methods. Which of the following types of screen locks is the least secure?

• Fingerprint

• Face recognition

• Password

• PIN

John, a user, after working keeps his laptop in a mode in which the content of the RAM is saved to the hard drive and the laptop powers off, so it won't use any power or very little power. What is this power option known as?

• Hibernate

• Sleep

• None of these

• Shut down

In which of the following steps of the change management process do the changes are made and tested?

• Implementation

• Change request

• Identification

• Preparation

A type of security threat that executes the command received from another computer into your computer is known as:

• man-in-the-middle.

• phishing.

• botnet.

• logic bomb.

You want to shrink the partition size of a hard drive. Which of the following is the best choice to modify the size of the partition?

• Local Users and Groups

• Computer Management

• Device Manager

• Windows Memory Diagnostics

Which of the following types of cryptographic technologies includes RSA, DSA, ECC, and Diffie-Hellman algorithms?

• None of these

• Hashing

• Symmetric

• Asymmetric

You're tasked to enable TLS version 1.0, 1.1, and 1.2 on a client's Internet Explorer browser. Which of the following Internet Options tabs should you look to enable the above-mentioned TLS settings?

• Security

• Privacy

• Advanced

• Connections