Chapter 1 Intro to Management

Having surplus of employees is an example of ...................... business practice.

• Effective

• Ineffective

• Efficient

• Inefficient

Using online form to gather information about customer preferences is an ................................. business decision.

• Efficient and effective

• Inefficient but effective

• Effective but inefficient

• Ineffective and inefficient

As an operation manager, Aminah is responsible to allocate materials and equipment, and prepare weekly schedule for shift work. In this situation, she is performing her role as a __________________.

• monitor

• liaison

• resource allocator

• entreprenuer

Having meeting longer than the scheduled time is an _____________________ practice.

• effective

• ineffective

• efficient

• inefficient

Using company's belongings such as photocopier machine for personal use is considered as an ____________________ practice.

• effective

• ineffective

• efficient

• inefficient

Suzanne briefed her team members before they actually work on a project. She is performed the __________________ role of manager.

• spokesperson

• disseminator

• negotiator

• figurehead

A business made an ______________________ decision when they decided to capitalize on the latest technology and pursue green initiatives.

• effective

• ineffective

• efficient

• inefficient

_____________________ managers spend a lot of time in planning, thus require a greater need of _________________ skills.

• Top level, human

• Top level, conceptual

• Middle level, technical

• First-line, conceptual

_____________________ serves the basis for other management activities.

• Planning

• Organizing

• Leading

• Controlling

Managers should possess all types of managerial skills, regardless of their position in management.

• Yes

• No