¿QUIENES SON MIS CLIENTES?
Authored by Jaime Rodriguez
Life Skills, Business
6th - 9th Grade
Used 2+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Es una persona o entidad que compra los bienes y servicios que ofrece una empresa.
El producto
El cliente
El servicio
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Los clientes externos además de comprar bienes y servicios, tienen una relación con la empresa que los vende.
Verdadero
Falso
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Los clientes externos, pueden ser empleados o socios que hacen llegar los bienes o servicios al consumidor final, el cliente externo.
Verdadero
Falso
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
El cliente interno es un factor determinante para cualquier organización, porque sin él no habría producto ni servicio.
Verdadero
Falso
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La relación con él se basa principalmente en factores relacionados con la motivación humana.
Verdadero
Falso
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Es una teoría psicológica que busca explicar qué es lo que impulsa a la conducta del ser humano
Pirámide de egipto
Círculo del éxito
Pirámide de Maslow
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Seleccione los primeros tres niveles de la pirámide de Maslow.
Necesidad de autorrealización
Necesidades fisiológicas
Necesidades sociales
Necesidad de seguridad
Necesidad de reconocimiento
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