Electronic commerce (EC) is defined as the online exchange of ________ between firms, and also between firms and their customers.

• Goods

• Services

• Money

• All of the above

Electronic business goes beyond buying and selling. EC can involve the events leading to a purchase, well as ________ after the sale.

• Marketing

• Communication

• Customer service

• Management

B2B is a type of EC that refers to transactions that occur as:

• Business-to-consumer

• Business-to-buyer

• Business-to-business.

• Buyer-to-business.

B2E types of EC are referred to as:

• Business-to-employee.

• Business-to-environment

• Buyer-to-employee.

• Business-to-everyone.

eBay's typical transaction is an example of a Web site that employs the ________ type of EC.

• B2B

• B2C

• B2E

• C2C

The combination of the Internet and Web technologies has given rise to a global platform where firms across the world can compete for customers and gain access to new:

• Competitors

• Markets

• Monies

• Employees

Companies that choose to operate solely in the traditional physical markets are described as:

• Brick-and-mortar

• Brick-and-click

• Pure play

• Business-and-mortar

Click-only companies do not have:

• Warehouses

• Storefronts

• Employees

• Supply chains

WHICH OF THE FOLLOWING PRESENTS A LIMITING FACTOR FOR E COMMERCE

• Persistent cultural attraction of physical markets and traditional shopping experiences

• Inadequate selection of goods compared to physical marketplaces

• E-commerce lacks the convenience of other methods of transacting business

• The potential audience for e-commerce is too low to support it as a widespread method of commerce

DIGITAL SIGNATURE IS A ..

• digital id, sent as an attachment to a web page/e-mail/message

• is used for verifying the attachments send using web

• Both a and b

• None of these