Communication in Business

Communication process includes all except

• Encoding

• Receiver

• Service

• Channel

Upward, downward and horizontal are examples of

• Lines of communication

• Barriers to communication

• Channels of communication

• None of the above

Types of communication includes

• verbal

• Non verbal

• Formal

• All of the above

Cultural bias is an example of

• Lines of communication

• Types of communication

• Barriers to communication

• Channels of communication

How can we overcome communication barriers

• Minimize or eliminate noise in the environment

• Reduce the number of gestures that are used during communication

• Use technology to communicate effectively across physical barriers

• All of the above

The use of gestures would be classified as

• Formal communication

• Verbal communication

• Non-verbal communication

• Informal communication

The grapevine is an example of which of the following

• Formal communication

• Verbal communication

• Informal communication

• None of the above

Which of the following is NOT an example of visual communication

• Videos

• Letters

• Films

• PowerPoint presentations

We can reduce barriers to communication by

• Ensuring the message is clear

• Managing feedback

• Choice of channel

• All of the above

Which of the following is NOT a function of communication

• Provision of information

• Telltales

• Motivation

• Facilitate interaction