Shift Management Workshop

Shift Management Workshop

1st Grade

15 Qs

quiz-placeholder

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Shift Management Workshop

Shift Management Workshop

Assessment

Quiz

Fun, Other

1st Grade

Practice Problem

Hard

Created by

Joana Louise Manalang

Used 7+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

The coordination of People, Product and Equipment to achieve a smooth, consistent and profitable business operation.

Shift Management

Impact

Influence

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Which sequence of Prioritization process is Correct?

Safety, Customer Comfort & Convenience, Quality & Service, Restaurant Function & Appearances

Customer Comfort & Conveniences, Safety, Quality & Service, Restaurant Function & Appearances

Safety, Quality & Service, Customer Comfort & Convenience, Restaurant Function & Appearances

Quality & Service, Safety, Customer Comfort & Convenience, Restaurant Function & Appearances

3.

FILL IN THE BLANK QUESTION

10 sec • 1 pt

What begins with T, ends with T and has T in it?

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

All are set-up for Success Signals of Shift Management except one:

Customer Feedback Surveys

Pull Forward effectiveness

Guest Experience Leader Hours

Pre-shift/Post-shift Hours

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

It is the result of the decisions that you do or do not make and how this ultimately impacts the level of QSC that you deliver to your customers.

Compliments/Complaints

Floor Control

Sales

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Media Image

1

2

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What does M stands for in the GAME Method for Improving QSC?

Make a Plan

Make a Strategy

Make an Objective

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