Office Procedures Review

Why are office careers popular?

• They do not require specialized education

• The work is manual

• There are no opportunities for advancement

• The salary and benefits are good

Marty wrote a standard memorandum to all staff informing them of an upcoming staff meeting. The memo was written with the Five C’s in mind. Clear, ________, courteous, complete and correct.

• Classy

• Concise

• Competent

• Confident

The integration of computer and telephone technology is called?

• Analog

• Facsimile

• Telephony

• Telecommunication

A formal written business communication, usually to another business

• A memo

• A business letter

• An email

• A news letter

If a letter has the date, complimentary close, and writer's signature in the center then the letter is

in which format?

• AMS Letter

• Block Letter

• Modified Block Letter

• Semi-Block Letter

What is the bank on which a cheque is drawn called?

• Drawee

• Drawer

• Payee

• Payer

The bill that the supplier sends the buyer is called the:

• Bill of lading

• Invoice

• Receipt

• Bank Statement

Daniel purchased 2 boxes of pens for $2.50 each, a ream of paper for $8.95, and ink for $25. Value

Added Tax is 12%, what is the total cost?

• $28.00

• $38.95

• $51.90

• $43.62

Pronouncing words clearly is called?

• Pronunciation

• Colloquialism

• Enunciation

• Slang

What does LAN stand for when talking about communication?

• Listing Area Networks

• Local Assistance Network

• Local Area Network

• Local Area News