HK Surprise Test

HK Surprise Test

Professional Development

20 Qs

quiz-placeholder

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HK Surprise Test

HK Surprise Test

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

Created by

Mohan Krish

Used 2+ times

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20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is not a Daily Task?

Cleaning glass surfaces

Emptying ashtrays and bin

Dusting and wiping lighting fixtures

Mopping hard floors

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a Guest Loan Item?

Waste Basket

Toilet Rolls

Ironing Board

Collect my Laundry Card

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Room Number #304 is Under DND for last 48 hours. the Guest cannot be reached by neither Personal nor room phone. who of the folowing isnt part of the team Who have to be present while opening the guestroom?

Security Manager

Front Office Manager

HR Manager

Executive Housekeeper

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is used to record all message that staff from an earlier ship want to convey to the employees on the next shift

Maintanence register

Memo Book

Log Book

Key Control Register

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

___________ is the inlet point for dust and dirt trekked in by all the guests’ shoes.

Restaurant

Coffeeshop

Health Club

Entrance Reception

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

which of the following isn't generally present behind the maindoor of the Guestroom?

Floor Plan

DND Card

Hotel Brochure

Clean My room Card

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

______________ carries the records of all keys lost in the housekeeping Department and those for which new keys or duplicates are being used.

Key Control Register

Key History Register

Key Maintanence Register

Hey Position Register

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