
HK Surprise Test
Authored by Mohan Krish
Professional Development
Professional Development
Used 2+ times

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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is not a Daily Task?
Cleaning glass surfaces
Emptying ashtrays and bin
Dusting and wiping lighting fixtures
Mopping hard floors
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a Guest Loan Item?
Waste Basket
Toilet Rolls
Ironing Board
Collect my Laundry Card
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Room Number #304 is Under DND for last 48 hours. the Guest cannot be reached by neither Personal nor room phone. who of the folowing isnt part of the team Who have to be present while opening the guestroom?
Security Manager
Front Office Manager
HR Manager
Executive Housekeeper
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is used to record all message that staff from an earlier ship want to convey to the employees on the next shift
Maintanence register
Memo Book
Log Book
Key Control Register
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
___________ is the inlet point for dust and dirt trekked in by all the guests’ shoes.
Restaurant
Coffeeshop
Health Club
Entrance Reception
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
which of the following isn't generally present behind the maindoor of the Guestroom?
Floor Plan
DND Card
Hotel Brochure
Clean My room Card
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
______________ carries the records of all keys lost in the housekeeping Department and those for which new keys or duplicates are being used.
Key Control Register
Key History Register
Key Maintanence Register
Hey Position Register
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