Hi or Hello?

When speaking to the following people, who would you use formal language with?

• A security guard

• The school principal

• The president

• All of these people

What would be the informal synonym for inform?

• Busy

• Check

• Tell

• Get

Pick the combination of of words that are informal:

• due to and require

• occupied and possess

• assist and receive

• help and give

Pick the combination of words that are formal:

• verify and request

• won't and need

• ask and because

• busy and sorry

Which sentence is the informal way to say: "I regret that i have been otherwise occupied every time you have contacted me".

• I've been busy.

• I'm sorry I've been busy every time you have tried to call me.

• I have much to do.

• I have not been able to contact you.

Which sentence is the formal way of saying "He asked for more cash."

• He wants more money.

• I need some extra bucks.

• Better give him more dough.

• He requested more money.

Choose the most appropriate word or phrase to complete the gaps. I am sorry to inform you that your application

• did not make it to the final round.

• was not successful on this occasion.

• didn't hack it

I look forward to

• meeting with you to discuss this further.

• having a chat with you about this soon.

• thrashing this out with you over a pint

I am the ideal candidate for the job because

• I've done this kind of job before and I was pretty good at it.

• I have substantial experience in retail management.

• Your company rocks! Working for you would be awesome!

I am disappointed that

• the service you provided was rubbish.

• the service you did didn't come up to scratch.

• the service you provided was unsatisfactory.