Prepaid Only Day 2

CST can make final termination for prepaid line through call center agent

• True

• False

SIM swap fees is 5 LE

• True

• False

You can delegate any one to make SIM swap even if he didn’t have delegation letter

• True

• False

MNP customer can port in we if he not completed 4 months on his exist network

• True

• False

CST can make suspension in lost and stolen case for

• 15 days

• 14 days

• None of the above

How many trials for balance inquiry

• No limit as long as the cst has enough balance

• 2 Trials

• 3 Trials

Prepaid CST can make balance transfer through the month with amount?

• 300 LE

• 500 LE

• 400 LE

CST must have 2 LE after he made balance transfer

• True

• False

Call filter fees per day is

• 5 LE

• 17 PT

• 30 PT

The maximum number of people in a conference call is five persons including the caller

• True

• False