Experto en Servicio BK
Authored by entrenamientobk 2021
Other, Professional Development, Fun
1st Grade
Used 31+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
En que año y ciudad se fundo Burger King?
1991,Merida,Mexico
1954,Miami,Florida
2001,Mexico,D.F.
2021,Merida,Yucatan
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Como se llama el sándwich emblemático de Burger King?
King de Pollo
Whopper
Crispy King
Hamburguesa doble
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Que significa CARE en Burger King?
Conectar,Apreciar,Reconocer,Everyone(todos)
Conectar,Ampliar,Revivir,Empezar
Conocer,Amigable,Rentable,Especial
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
En la atención al invitado que significa CEDSA?
Creer,Escuchar,Disculparse,Solucionar,Agradecer.
Creido,Empezar,Decir,Saber,Amable
Casi,Estuvo,Deber,Sobresaliente,Amigable
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Es un ejemplo de acto de gentileza, al atender a los invitados(CARE).
armar hamburguesas
abrirle la puerta al invitado y darle gel para sus manos.
checar el broiler
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Son los 4 pasos para resolver una queja del invitado?
EDSA
EMSA
CEDSA
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Cuantos pasos del servicio manejamos en Burger King?
5
10
9
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