Final Exam Review: COMMUNICATION PROCESS

Communication is when the SENDER speaks AND the ________ accurately decodes its meaning

• SENDER

• RECEIVER

• MESSAGE

• FEEDBACK

___________ is the receiver’s response to the sender’s message that indicates understanding?

• Hearing

• Seeing

• Encoding

• Giving Feedback

________ is anything that interrupts or interferes with the delivery of intended communication? It is another name for miscommunication.

• Noise

• Encoding

• Feedback

• Content

___________ Barriers includes environmental, visual, and physical distractions?

• Internal

• External

• Semantic

• None of the above

___________ Barriers include not paying attention, boredom, lack of interest, and daydreaming?

• Internal

• External

• Semantic

• None of the above

Which of these is not a form of miscommunication?

• political

• physical

• physiological

• psychological

VERBAL COMMUNICATION

• Message and feedback

• Facial Expression

• Body language

• Communication

Communication process/cycle is

• Sender, receiver, message, feedback

• Message, decoding, comprehension, feedback

• Receiver, message, decoding, feedback

• Dialogue, message, understanding and feedback

Verbal communication is

• sending a message without using words

• sending a message in words

• posture, gestures, facial expression, body language

• communicating with oneself

Non verbal communication

• Body language

• Voice quality, rate, pitch and volume

• Sending and receiving wordless clues

• Eye contact