Obj. 3.04

All the ways in which people differ are known as

• culture.

• diversity

Which of the following characteristics is a primary dimension of diversity:

• Age

• Income

Which of the following characteristics is a secondary dimension of diversity:

• Geographic location

• Race

Valuing diversity means

• acknowledging differences as assets.

• acknowledging differences as problems.

Which of the following is evidence that diversity cannot be avoided:

• The demographic makeup of today’s workforce

• Stereotypes and prejudices

Barry’s family is originally from Ireland. Their customs, habits, and traditions are known as their

• Culture

• stereotype

Even though she’s very different from them, Marci values her coworkers and their ideas. She’s willing to adjust her opinions and behaviors because she shows

• cultural sensitivity.

• ethnocentrism

Tom believes that his own culture is naturally better than other cultures. This is an example of

• individualism

• ethnocentrism

Judgments based on feelings rather than facts are

• prejudices.

• stereotypes.

Frances is meeting with some potential clients who are from out of the country, and she isn’t sure what their negotiation style is like. She doesn’t want to offend them, so she should

• assume their negotiation style is the same as hers

• do some research on their country’s typical negotiation style.