Change Management Process
11th Grade - Professional Development
•10 Qs
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Change Management Process
Quiz
•
Computers, English, Business
•
11th Grade - Professional Development
•
Practice Problem
•
Medium
Andy huynh
Used 16+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Who will provide the estimate of the project timeline, distributes resources, and follow the progress to ensure the quality of every release?
Stake Holder / SPM
Operation Team
Tester
PM & QM
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Who will request to implement new functionalities, fix bugs, and upgrade the system?
PM & QM
Developer team
SPM / Stakeholder
Operation team
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Who will provide solution, analyze, develop new functionalities, fixing reported problems ?
Operation team
Developer team
SPM / Stakeholder
Operation team
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
What is the definition of "Change Artifacts" ?
All information about what we are going to do.
Details sources which will be implemented. Example: DB scripts, DLLs, change logs, test cases, PDC,…
Documentation for reason of change / guideline in end user language.
Emails about change preparation
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
What is usually in the context of "Online help"?
Details sources which will be implemented. Example: DB scripts, DLLs,
All information about what we are going to do
Documentation for reason of change / guideline in end user language.
Notification about who/ when / what will get impact to CI-CAT community
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
What we should "DO" in change process?
Explain too technical information to end users
Apply the changes without confirmation to stakeholder / SPM / team awareness
Follow the process is the best way to protect you and your team
Apply the changes without testing
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What do you "DON'T" in the change process?
Follow the change process
Apply the changes without testing
Verify carefully with customer
Sharing your knowledge to your team member
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