
17 Quality Management
Quiz
•
Arts
•
1st Grade
•
Practice Problem
•
Easy
Phú Thành
Used 7+ times
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65 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
9) Step 5 of quality planning and control involves:
A) Deciding how to measure each quality characteristic
B) Control ing quality against set standards
C) Continuing to make improvements to quality
D) Finding and correcting causes of poor quality
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
26)If road conditions are unsafe to cross, but an individual decides to cross, what type of error has occurred?
A) Type I Error
B) Positive Distortion Error
C) Negative Distortion Error
D) Type II Error
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
25) Which of the following is NOT a decision involved in Step 4 of quality planning and control?
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
4) Which of the following is an indirect benefit of improved quality?
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
34)Total quality management (TQM) programmes are more likely to remain effective if a number of prescriptions are followed. Which of the following prescriptions should NOT be followed?
A) TQM should become-a substitute for normal managerial leadership.
B) Slogans and exhortations about TQM’s effectiveness are avoided.
C) TQM does not become-a separate ‘bolt-on’ set of activities.
D) Quality improvement relates to the operation’s performance objectives.
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
8) What term is used to describeproducing a product or providing a service toits design specification?
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
28) What factors appear to be-influential in ensuring the success of TQM?
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