
CAM FFH REVIEW
Authored by Jessa Magpatoc
Other
Professional Development
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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False. CAM agents can transfer payments in DT1 even when the account names are different.
True
False
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What does CRTC stand for?
Canadian Radio-Telecommunication Commission
Canada's Radio-Television and Telecommunications Commission
Canadian Radio-Television and Telecommunications Commission
None of the Above
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False. Customers can set up both PAC & PAD in self serve
True
False
4.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
What form is required to initiate a search for a missing or misapplied payment?
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What influences the price of our products and services in a forborne area?
CRTC
Competition
CCTS
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False. The General Terms of Service is available for viewing on the TELUS.com website
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How long does it take to for a refund to process in DT1?
1-2 days
2-3 days
3-5 days
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