COMPUTER TROUBLESHOOTING

My computer isn't working correctly. I should:

• log out and log back in.

• restart my computer.

• clear my cache and cookies.

• All of these are good choices.

What does Ms. Lamar check first if your monitor goes blank?

• turn the monitor off
• check the monitor cord
• open task manager

How long should you wait after you unplug the monitor's power cable?

• 5 seconds
• 15 seconds
• 30 seconds

What is most likely wrong with the monitor if you have done all of the troubleshooting steps?

• the monitor cord is broken
• the computer is broken
• the monitor needs to be replaced

After you disconnect the mouse, keyboard, and monitor, what should be your next step?

• reboot the computer
• plug the monitor back up
• call a technician

What is one thing you can do if your mouse does not work?

• buy a wireless mouse
• check the connections
• cut the cord

How is your mouse connected on your computer in the classroom?

• PS/2
• USB

What is the best way to clean your keyboard?

• soap and water
• compressed air
• germ-x

Why is it important to have antivirus software installed on your computer?

• To track your finances

• To stop others from plagiarizing your work

• to prevent others from stealing your device

• To stop hackers from harming your computer

Why is it important to know how to troubleshoot your computer?

• You can help others

• All these answers are correct

• To save money

• There may not always be someone to help you.