1. What is another name for junk e-mails?

• Archive

• Spam

• Inbox

• Outbox

2. True or False: The speed of computers can intensify mistakes.

• True

• False

3. The first step to prevent computer-related waste is to establish ____________________ and ____________________ regarding efficient acquisition, use, and disposal of systems and devices.

• policies, procedures

• organisations, procedures

• policies, regulations

• operations, rules

4. True or False: One common policy for minimizing waste and mistakes is that each system report should indicate its general content in its title and specify the time it covers.

• True

• False

5. Many organizations implement internal ____________________ to measure actual results against established goals.

• Accounting

• Human Resources

• Audits

• Insourcing

6. __________________ is the practice of using one’s social skills to get computer users to provide information to access an information system.

• Hacking

• Shoulder Surfing

• Phishing

• Social engineering

7. ____________________ is a crime in which an imposter obtains key pieces of personal identification information to impersonate someone else.

• Social Engineering

• Identity theft

• Malware

• Phishing

8. Wannabe crackers with little technical savvy who download programs that automate the job of breaking into computers are known as ____________________.

• Newbies

• Kiddies

• Script bunnies

• Black hats

9. A(n) ____________________ is a person that enjoys computer technology and spends time learning and using computer systems.

• Hacker

• Cracker

• Nerd

• Cyber-terrorist

10. A computer-savvy person that attempts to gain unauthorized access to computer systems is normally referred to as a(n) ____________________.

• Cyber-terrorist

• Hacker

• Nerd

• Cracker