IN A RESTAURANT

One of the expressions is NOT for booking.

• I booked a table for two for … (8pm).

• It’s under the name of …

• Your table isn’t quite ready yet.

• A table for two please.

One of the expressions is NOT for asking about the menu.

• Does this have any … (seafood) in it?

• What do you recommend?

• Is this served with … (salad)?

• Anything to drink?

One of the expressions is NOT for dealing with problems spoken by customer.

• Let me change it for you.

• Excuse me, but I didn’t order this.

• I’m sorry, but this is cold.

• Can I change my order please?

One of the expressions is NOT for dealing with problems spoken by waiter.

• Let me change it for you.

• I’m sorry, but this is cold.

• I’m so sorry about that…

• Let me take it back for you.

One of the expressions is NOT for getting the bill.

• Can we have the bill please?

• Could we get the bill?

• Could we pay please?

• We’re fully booked at the moment.

Read the conversation and choose the best answer.

A: Excuse me, but this is cold.

B: Let me take it back for you Madam.

A: Thank you.

• Dealing with problem

• Getting the bill

• Changing your order

• Ordering

Read the conversation and choose the best answer.

A: I’m sorry, but can I change my order?

B: Of course. What would you like instead?

A: The chicken salad.

• Dealing with problem

• Getting the bill

• Changing your order

• Ordering

Read the conversation and choose the best answer.

A: Can I help you?

B: Yes, could we have the bill?

A: Of course.

• Dealing with problem

• Getting the bill

• Changing your order

• Ordering

Read the conversation and choose the best answer.

A: Can I take your order?

B: Is there anything you recommend?

A: The chef’s special is very popular.

• Dealing with problem

• Getting the bill

• Changing your order

• Ordering

Read the conversation and choose the best answer.

A: Excuse me, but this isn’t what I ordered.

B: Oh, I’m so sorry. I’ll change it for you straightaway.

A: Thank you.

• Dealing with problem

• Getting the bill

• Changing your order

• Ordering