Desirable Work Skills and Attitudes

Recently, Suzette has been late for meetings. Sometimes she is more than thirty minutes late. Suzette's behavior shows she does not demonstrate which workplace attitude?

(a)  

Alex works at a fast-food restaurant. During the slow afternoon hours, he always finds projects like washing all the trays or deep-cleaning the drive-through area. What workplace habit does Alex demonstrate?

(a)  

Having a personal belief that you should work hard and do a good job at all times is (a)   .

Which habits and attitudes of successful employees do you think are most important?

• self-confidence, good personal hygiene and grooming

• integrity, dependability

• punctuality, motivation

• strong interpersonal skills, respect

• Clock punching, paycheck cashing

Mike gets along with his co-workers and is always helpful to the clients. He demonstrates good (a)   .

What is the meaning of the term 'reliability'?

• the characteristic of being dependable and consistent

• the habit of being on time

• working quickly and with few mistakes

• Working independently and taking responsibility of what needs to be done

What is the meaning of the term 'punctuality'?

• the characteristic of being dependable and consistent

• the habit of being on time

• working quickly and with few mistakes

• Working independently and taking responsibility of what needs to be done

What is the meaning of the term 'initiative'?

• the characteristic of being dependable and consistent

• the habit of being on time

• working quickly and with few mistakes

• Working independently and taking responsibility of what needs to be done

What is the meaning of the term 'efficiency'?

• the characteristic of being dependable and consistent

• the habit of being on time

• working quickly and with few mistakes

• Working independently and taking responsibility of what needs to be done

Active listening is a valuable skill in the workplace.

• True

• False