
Preparación
Authored by Rosa Contreras
Business, Other
1st - 12th Grade
Used 1+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
En qué área debes estar preparado para iniciar bien tu día y tengas buen desempeño?
Emocional
Fisica
Mental
Todas las anteriores
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Como debes atender a tu cliente?
Como te gustaría que te atendieran a ti
Como lo marca el manual de técnicas de venta
Que el cliente sienta que Coppel mejora tu vida
Como al cliente le gustaría que lo atendieras
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Ten entusiasmo y una actitud positiva siempre es un comportamiento que siempre debo tener en el area
Fisica
Mental
Emocional
Motivacional
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Un concepto del area mental es:
Hacerte un tips psicológico
Dejar los problemas en la puerta
Conocer lo que se vende en tienda
El nivel de madurez tuyo y d e tus compañeros
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
En tienda, quien juega el rol de anfitrión
Gerente
Cliente
vendedor o Asesor
Encargado de puerta
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La preparación es un tema del curso
Manual de técnicas de venta
Atención y servicio
Introducción a las ventas
Manual de preparación
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
ser atento cuando un cliente necesita ayuda es un concepto del área
Fisica
Mental
Emocional
Estándares de servicio al cliente
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