
Qualidade
Quiz
•
Social Studies
•
1st Grade
•
Practice Problem
•
Medium
Ana Simões
Used 3+ times
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11 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
O Sistema de Gestão da Qualidade é assegurado por:
sistemas gerais
sistemas específicos
sistemas subespecíficos
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
O Sistema de Gestão da Qualidade é aplicado a:
produtos
serviços
produtos e serviços
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
O Sistema de Gestão da Qualidade privilegia:
o controlo
a prevenção
a inspeção
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
O Serviscape baseia a sua aplicabilidade:
na interação com o espaço
no backoffice
no frontoffice
na performance entre departamentos
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Serviscape é a união dos termos:
Service and space
service and landscape
service and costumers
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
O serviscape está baseado nos elementos:
layout, funcionalidade, mobilidade
Condições do ambiente, funcionalidade
layout, ambiente, sinais
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
paradigma S-O-R refere-se a:
subtileza, estímulos e resposta
estímulo, resposta e organismo
estímulo, organismo e perguntas
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