
Are you smarter than Jason Stephens?
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20 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A sender wants to have the fields they placed on the document to mirror data from other fields when sent, meaning, their recipient does not have to type the same information twice. As customer support, what would be your advice?
Enable conditional logic on those specific fields to be replicated
This is not possible in DocuSign
Set the data label to be the same for the fields of the same type
The data label should indicate what information is to be replicated
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
When a sender enables the feature "Custom email and language for each recipient" and sets a language aside from English, it affects:
The email message, subject, and document content
The document content, menus, controls and email notification
The email notification, email message and subject
The email notification, menus and controls
3.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
For Web Accounts: If the request is made within (a) days of subscription termination, customers can request from DocuSign Support to reopen their account under a free subscription to retrieve completed documents.
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The following are Customer Satisfaction Refunds, EXCEPT:
Duplicate Account
Promo Code
Customer files a complaint with the BBB
Joining a corporate bank account
Credit card auto-update
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The field "TCSM Authorized Contact" can be checked in:
BADmin
Salesforce
Zuora
DocuSign Support Center
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
These cases are not created by the customer so they must be verified by public case comment or email before any action is taken on the account or information provided.
Internal OBO
Customer Portal
Cartavi
Partner Support
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What feature in DocuSign has the purpose to prevent bad actors from accessing customers' data via credential-stuffing attacks.
Two-Step Verification
Device Verification
Access Code
Knowledge-Based Authentication
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