Maxis Postpaid Plans

What is the default soft limit for new Share Line activation?

• 30GB

• 10GB

• 20GB

• Unlimited

What is quota allocation for Maxis Postpaid 98?

• 30GB all-day pass + 15GB weekend pass

• 20GB all-day pass + 20GB weekend pass

• 40GB all-day pass + Unlimited quota for weekend

• 40GB all-day pass

Mr Aafi registered new Share Line and the soft limit is defaulted to 30GB. Miss Jamilah, can she change the Share Line default soft limit to her preferred allocation via Maxis App since she is the one who's using the share line number?

• Yes

• No

Sooi Jien registered with Maxis Postpaid 98 without device and he thinks that this plan is so expensive. He call in to 123 and request a resolution to lower his commitment. Do customer entitle for Maxis Postpaid SIM Only Contract and how much will customer get?

• Yes, RM10 monthly for 12 months

• Yes, RM10 monthly for 24 months

• No, customer must register for Share Line if want to enjoy rebate

• Yes, RM10 perpetual monthly rebate

Ms Wani currently enjoy Maxis Postpaid SIM Only Contract rebate for her Maxis Postpaid 98. She would like to sign up for Maxis Device Contract but she still contracted on SIM Only Rebate for another 6 months. Can she proceed to sign up for Maxis Device Contract?

• Yes, but she will no longer be eligible for the monthly rebate and frontline need to manually terminate the rebate and assign penalty waiver.

• Yes, the rebate will be carry forward together with the device contract because 2 contracts can co-exist in the same number.

Maxis Postpaid subscribers are allowed to enjoy 1 Day Unlimited Calls and SMS when they roam in Singapore. What is the maximum amount they would have to pay on a daily basis?

• RM10

• RM15

• RM18

• RM20

All roaming 'Unlimited' data pass comes with a Fair Usage Policy (FUP). What is the daily FUP for the passes?

• 1GB per day

• 2GB per day

• 3GB per day

• 5GB per day

Fazila is on Maxis Postpaid 188, can she port her another Celcom line to Maxis and become as her new supplementary line and enjoy Member Get Member rewards?

• YES

• NO

Both parties (transferor & transferee) are required to walk in to the same Retail outlet for Transfer Of Ownership for Individual because biometric verification will be done for both MyKad holders.

• YES

• NO

Thanuja would like to upgrade one of her supplementary line to Maxis Postpaid 98 because her supplementary user is a very heavy user for internet. All the following statements are correct advise upon performing upgrade for customer EXCEPT:

• Advise new plan charges (Monthly Commitment/Data/Voice SMS) if there's different.

• Prorated charges from previous plan + new plan

• SLA 2 hours (if change within system) or 24 hours (if send case)

• Encourage customer to maintain with their current rateplan