Communication skills class 9

The ___ in the usage of words may be a serious barrier to effective communication.

• discrimination

• disorder

• distortion

___can be used to show the omission of a verb in a sentence

• Colon

• The hyphen

• Comma

• Full stop

Dialogic listening is also known as ___.

• evaluative

• appreciative

• relational

• therapeutic

___ is the full form of the abbreviation TQM.

• team quality manager

• total quality manager

• total quality management

• team quality managemen

___ is sent to specific group of people whereas ___ may be meant for general public.

• memo, circular

• circular, notice

• notice, memo

• notice, circular

Oral communication ensures___ and ___.

• adequate attention; immediate response

• speedy interaction; immediate response

• fluency; speed

• speed; attention

___ encloses the words of a speaker.

• Quotation Marks

• The hyphen

• Comma

• Apostrophe

. ___ is mainly used to introduce words that explain, amplify or interpret what precedes it

• Semicolon

• Full stop

• Colon

• The hyphen

The checklist comprising of various elements of communication skills is called ____________.

• 7 c's of communication

• 5 c's of communication

• 5 e's of communication

• 7 e's of communication

__________ is an individual point of view through which we can interpret and understand what is happening around us.

• Perspectives

• Past experience

• Environment

• Prejudice