Listening Dictation 49

If the flight wasn't delayed, they would've been here by now, since the ________ for arrival was 2.45 pm.

Answer explanation

schedule time = thời gian biểu

We wanted to buy four tickets including two _________ with a 5-day flexibility of departure.

Answer explanation

return tickets = vé khứ hồi

We tried to purchase the "anytime" return tickets online but the page kept giving us an ________.

Answer explanation

error message = thông báo lỗi

The airline can only ________2 children on the flight at this time.

Answer explanation

accommodate= đáp ứng cho

Michelle has 3 children aged 11, 8, and 5, and as long as there is space in the place, they can accommodate children aged ________ and below.

Answer explanation

12 years old = 12 tuổi

She feels that having ________ travel by plane is fair.

Answer explanation

large families = đại gia đình

However, she feels that having a ________ travel by plane is unfair.

Answer explanation

school group = nhóm trường

Michelle came to ask for advice at the ________.

Answer explanation

Customer Service Office = văn phòng dịch vụ khách hàng

She was told that she had to write a letter to the manager with details about her _______.

Answer explanation

complaint = lời phàn nàn

The woman was talking about the complaint that was filed with the _______ GBK8422.

Answer explanation

booking reference = mã đặt chỗ