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PAD253 EXERCISE FOR FINAL 02

Authored by FARHANA YAAKUB

Social Studies

University

Used 272+ times

PAD253 EXERCISE FOR FINAL 02
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70 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Total Quality Management (TQM ) is an enhancement to the traditional way of doing business. It is the art of managing the whole to achieve excellence.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Total Quality Management (TQM) objective is quality cost is non-compliance with standards.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The whole work is a process refers to the basic concept of implementing Total Quality Management (TQM) in the Malaysian public sector.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

One of the characteristics of Total Quality Management (TQM) is to focus on the development of quality systems and work processes.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

One of Total Quality Management's (TQM) objectives is to produce defect-free or error-free output by eliminating errors from the very first time.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Goals, focus, strategy and implementer refer to the Total Quality Management (TQM) concept.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Organisational culture in Total Quality Management (TQM) recognizes the importance to emphasize on the relationship between customers and suppliers.

True

False

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