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QA Process

Authored by nkosana thunzi

Arts

5th Grade

Used 11+ times

QA Process
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15 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the Wow conversation call process?

Choose a call & send to your Team leader

Send directly to QA

QA chooses a call for advisors

Advisors sends to their team members

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When is the cut off time for Wow call?

Friday at 12:30

Thursday at 16:30

Monday at 12:00

Friday at 16:30

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What constitutes a wow conversation?

Laughing with the work seeker

Having a meaningful conversation

Going over and beyond

Being friendly

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can one dispute a criteria not met?

Yes

No

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do we go about disputing Criteria not met?

Discuss with your respective Team Leader first.

Wait for your QA after work.

Invite your respective QA & Team Leader to discuss it.

Ask other QAs apart from your respective QA.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many calibration does QA do?

Once a month

Once week

Twice a month

No calibration at all

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who supposed to run a calibration session?

Team Leader

QA

Mphathi Windy

An advisor

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