Attendance Management Policy MCQ

DCC is committed to the provision of a high quality and effective service to all its customers through maintaining high standards of ____ and heightened ____ among staff leading to higher levels of service provision

• Attendance / Moral

• Absence / Skiving

• Work / Effort

• Punctuality / Motivation

One of the main purposes of Attendance Management Policy is to;

• Serve as a guideline to be followed by Line Managers in managing absenteeism

• Serve as a guideline to be followed by HR in managing absenteeism

• Decrease of overtime costs

• To reduce absenteeism

Absenteeism is time lost attributable to sickness or any other cause that
is not provided for through statutory entitlement or conditions of employment. Which of the following is considered absenteeism?

• Maternity Leave

• Annual Leave

• Parental Leave

• Certified Sick

It is important to understand the distinction between disciplinary action and action taken under the Attendance Management Policy. When should the disciplinary procedure be used?

• In cases where it is evident that the staff member has broken the Council’s rules

• Never

• Both are used in conjunction

• When leave was originally applied for

Attendance Management Procedures aim to provide a ____ approach while at the same time taking the individual circumstances into account. It is important to recognise that every case is unique but a ____ process and consistent approach to reviewing individual circumstances should be used.

• Consistent / Common

• Dynamic / Consistent

• Consistent / Fluid

• Relaxed / Make it up as you go along

After any absence (other than annual etc.) a return to work conversation should take place. Which of the following is NOT a purpose of this conversation?

• Demonstrate concern for the employee’s welfare

• Aim to find out if there are any underlying causes for the absence

• To issue sanctions under the disciplinary procedure

• Informal conversation from a duty of care point of view

Line managers should review attendance records on an ongoing basis and 
at least ____ to monitor frequent intermittent absences where intervention may be required before the mandatory review level

• Monthly

• Weekly

• Annually

• Every 6 months

The recommended mandatory review level in the previous 12 months’ period is how many days absence?

• 15

• 30

• 7

• 14

There should be no distinction between certified, uncertified sick leave and other unauthorised absence in reaching this review level.

• True

• False

Sick leave absence can be divided into two main types. Frequent Intermittent Absence AND Long Term Absence. These are dealt with in what sections?

• 3.6 and 3.9

• 4.6 and 4.9

• 2.6 and 2.9

• 3.7 and 3.8